AI agent workforces · for the back office of any business

Most office jobs are 75% repetition.
We hand that 75% to AI agents.

One person plus four agents does the work of four people — with fewer errors and no one new on payroll. Built in weeks by an operator who runs the back office of an 80-person defense manufacturer, and runs these agents in it every day.

Works with the systems you already have — your email, your spreadsheets, your accounting software, your CRM or ERP. Nothing replaced. Your people approve everything.

ManufacturersDistributorsContractors & tradesProfessional servicesLogisticsAny office under 100 people
Watch the crew work — live demo See how it works
Meet the crew — live now
AI BOT / AGENT · FINANCE · AP
FionaIDLE
does most of the job of your Accounts Payable clerkon duty
AI BOT / AGENT · PURCHASING
MarcusIDLE
does most of the job of your Purchasing agenton duty
AI BOT / AGENT · RECEIVING
PriyaIDLE
does most of the job of your Receiving & inventoryon duty
AI BOT / AGENT · HR
DanaIDLE
does most of the job of your HR & onboardingon duty
AI BOT / AGENT · FINANCE · AR
TheoIDLE
does most of the job of your Bookkeeper (AR)on duty
AI BOT / AGENT · EXPEDITOR
NoraIDLE
does most of the job of your Expeditoron duty

Yes, they have names. Agents with names get treated like coworkers — which is exactly how adoption sticks. Nobody at our shop lost a job to the crew; they stopped drowning.

MISSION CONTROL — what the agents did in the last hourON DUTY
▸ A vendor billed $12.98 for a part they quoted at $12.40.
⚠ Overcharge caught. The agent wrote the "please fix this" email → waiting for a human to hit send
▸ Double-checked 974 invoices against the books.
✓ 973 matched perfectly. 1 set aside for a person to look at.
▸ Read the delivery paperwork and filed the part into inventory. No typing.
▸ All 11 department agents checked in — no problems found.
✓ Left on the human's to-do list: 2 decisions. Everything else — already done.
— nothing gets sent until a person clicks approve —
Proof, not promises — measured this summer

Live numbers from our own back office.

All figures below come off our agent system's ROI meter, running in production at an 80-person AS9100 precision CNC defense manufacturer. The work is the same back-office work every company has — bills, purchasing, data entry, follow-ups. Anonymized detail available on request. Results are measured against a baseline your team countersigns — never promised.

0hours of office work returned in 7 weeksroi_meter · since 07-10
0× return on agent run costlabor value ÷ run cost
0tasks handled by the crew this weeklive · updates weekly
0purchasing tasks in one week — for less than a day of one person's wagespurchasing agent, wk of 8/24
PURCHASING · FINANCE

The Vendor Price Watchdog

Every PO line checked against quoted and historical pricing. Drift flagged, recovery drafted, a human approves.

Six figures/yrin savings and recovered overcharges · ~76 purchasing items weekly
DATA ENTRY · UNIVERSAL

A Hundred Hours, Returned

Documents read once, entered everywhere — invoices, receiving with custom cataloging, scanned records. Daily reconciliation across ~950 invoices.

99.9% matchand 100+ hrs/week of manual entry eliminated — capacity gained, nobody replaced
OPERATIONS-WIDE

The Self-Running Cadence

Department agents run status checks, reconciliations, and document processing — queuing only real decisions to the owner.

144 items/wkhandled with minutes per day of human approval time
How we work · priced per agent · quoted up front

Start with one agent. Add the next when it pays for itself.

Every business is different, so we don't sell a package — we quote the agents your office actually needs. You get the quote in writing before anything starts, and if a build comes in under it, you pay the lower number.

1 · Back-Office Automation Audit
2 weeks · remote · ~3 hrs of your time
audit fee credited toward your first build
  • Your top pain areas mapped & dollarized
  • Every automation ranked by payroll dollars saved
  • ROI model on your volumes
  • Quick-win automation demonstrated live
  • 90-day roadmap you keep either way
Book an audit
2 · Your first agent, built
about 30 days · one named job, end to end
quoted per agent · fixed before we start
  • Built on your systems and accounts
  • Signed baseline → measured results
  • Runs in practice mode first — you compare before it counts
  • Exceptions route to your people
  • Training and a written how-it-works for your team
Get a quote
3 · We run it with you
monthly · per agent
first 90 days included with every build
  • Monitoring & fixes when something changes
  • Monthly value report vs. your baseline
  • Agents kept current as your business changes
  • Remote support — you can switch it off any time
  • Your roadmap for the next agent, ranked
Ask how it works
Free: 60-second scorecard — three rough numbers, and you see what the repetitive part of your office work costs you each year. Take it now →
Free: a 15-minute call — tell us where it hurts and you'll get a reply from Sarah within one business day, with a real observation about your business. Start here →
No IT department required

We build on your existing accounts and systems. If you have email and a spreadsheet, you have enough.

Your people approve everything

95% AI, 5% human. Agents draft; humans approve. Nothing sends, posts, or pays without a person saying so.

Not cookie-cutter

Your columns, your views, your words for things. Each agent is built around how your business actually runs.

How it works

The anti-slideware operating model.

STEP 01

Baseline first

Before we build, we measure the current state — hours, volumes, error rates — and your team countersigns it. Every result is measured against it.

STEP 02

Demo every Friday

Working software every week, not status decks. First agent live inside 30 days. If you can't watch it run, it doesn't count.

STEP 03

Handover, keys included

Agents run on your identities, your domains, your systems. SOPs and training included. You are never dependent on infrastructure we control.

Security & data governance

Defense-grade habits, in writing.

Our controls come from daily work inside a regulated defense-manufacturing environment — ITAR and CMMC frameworks, AS9100 discipline — and they're written into every statement of work.

✓
Recipient whitelists

Agents refuse to send to any address the owner hasn't explicitly approved. You'll see this working in the demo — it's a feature, not a limitation.

✓
Draft-first, human-approved

Every outbound action is a draft until a person approves it. Full audit trail on everything the system does — audit-ready as a byproduct.

✓
You own the accounts

Agents run on your identities, your domains, your systems — from day one. Walk away anytime; everything keeps working.

✓
We say no when we should

Year-one policy: no PHI, no export-controlled data, no cardholder data, no automated hiring decisions. If your data needs a certification we don't hold, we'll tell you — which is exactly what you want from a vendor.

60-second scorecard

What is your office overpaying for?

Rough numbers are fine. This is the same math we use in a full audit — just smaller.

The operator behind it

Built by someone who has actually closed a month-end.

I spent twenty years in clinical healthcare operations, then moved into manufacturing — where I now run operations and finance for an 80-person AS9100 precision CNC defense contractor. Seven departments, ITAR and CMMC compliance, and every back-office headache a company can have.

I got tired of watching skilled people spend their days keying invoices, chasing vendor quotes, and retyping data between systems. So I automated it. More than a hundred hours a week returned to my team. Six figures a year in savings and recovered costs.

These days that makes me the company's de facto chief AI officer — but the title that matters is operator: I own the month-end, the audits, and the processes the automation touches. That's the difference between automation designed from a slide and automation designed from the inside.

My philosophy is 95% AI, 5% human: the systems do the work, people approve the exceptions, and nobody is surprised by anything the automation does. Now I build the same thing for other businesses — whatever they make, sell or do. Not a strategy deck. The working system.

— Sarah · Founder & Principal, Shipped Systems

The audit ships software. The build ships a system.
Nothing we do ships a deck.

They sell you software. We build yours — and hand you the keys.

Start with a call →
Start here

Tell us where it hurts.

Two-minute intake. You'll get a reply from Sarah — a real observation about your business, not a canned pitch. We reply within one business day.

Or write us directly: contact@shippedsystems.com